Matching Examples

​Project background: Bank employees must know which incidents must be reported as fraud incidents and which incidents to track as service incidents. Employees were reporting operational incidents as fraud and failing to file reports for fraud incidents.​

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Course features: 

• Provides practice for bank employees for determining the correct reporting process for different types of incidents.

• Custom matching interaction with feedback.

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My roles: Instructional Designer and Storyline 360 Developer

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Development tools: Storyline 360