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Open AI & Storyline
eLearning Interaction

Apply Your Customer Service Skills​

 

Project background: Example showing how I developed a responsive role-play using AI to evaluate participant responses and provide feedback on how a customer service agent responds to questions from an upset customer. ​​​

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Features: This interactive AI role play includes:

  • Role-play scenarios

  • AI-powered learning experience

  • JavaScript variable​​​​

​​My roles: Instructional Designer and Storyline 360 Developer

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Development tools: Storyline 360, OpenAI's ChatGPT, Loom Video

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